Housing Association Responsive Maintenance
We offer responsive maintenance services to housing associations covering Somerset and West Wiltshire.
We look after responsive maintenance requirements for our clients, working within a broad spectrum of attendance times from immediate, through to 30 days. In addition to the responsive maintenance work, we also carry out renovation work to void properties ready for new residents to move in.
We are happy to work on a cost plus basis, or on a schedule of rates contract.
We offer a high quality service which is delivered on time and within budget. We pride ourselves on being customer focused and deliver the following;
- Right first time
- Efficiency to minimise disturbance
- Aim for zero defects
- Appointments system
- Post inspections to check on customer satisfaction
All of our tradesmen are professional, ensuring that the tenant is kept fully informed to ensure that they are comfortable with the work that is taking place.
We strive to improve how we work by analysing what we do so that we can pass on our knowledge and possible savings to our customers.